Inside Netflix’s Culture

I’m not sure Netflix is happy that their internal presentation was leaked and posted on SlideShare, but I hope they did it on purpose. We have been preaching for awhile that the leading indicator of a brand’s health is how they treat their employees. As such, this glimpse inside of Netflix shows what they truly are - accountable, personal, and fun. This culture makes it way out to the customer experience, advertising, community involvement, etc.

A secondary thought … typically large companies can learn a lot more from small companies. Corporate cultures tend to be slow moving, soaked in politics, and heavily influenced by shareholder value ( v. customer/employee value). In the case of Netflix, however, there are lessons that small businesses can learn. Chiefly, keep thinking big, but acting small.

PS A tip of the hat to Fast Company’s on-line newsletter - where we first found this.