Back to the Basics

March 8, 2010

Kristina Knight at BizReport wrote an excellent article called "Why Community Building is Better than Simple Social Marketing".   This should be required reading for any small business owner, lead corporate marketer, and marketing/branding/social media consultant that wants to truly wants to help brands effectively use social media.

The intro says:  When it comes to social marketing many brands are doing themselves a disservice by simply creating a social profile or tweeting deal ads to followers. Sure, this gives the consumer a reason to visit a website, but for a truly integrated social campaign marketers need to take their social profile to the next level. That includes building a community the consumer will return to time and again, and that means more than deal tweeting.  You can read the entire article here

Kristina's article brings to mind the top 10 rules about social media and branding that I've been preaching for the past 4 years:
  1. Being on social media doesn't make your brand interesting.  Being interesting makes you interesting.
  2. Social media is an amplifier.  It takes what you truly are and makes it louder and more prominent.  This is great unless your off-line brand sucks.
  3. If you treat social media like advertising, your audience will treat it like advertising.
  4. The best brands feel comfortable having their people talk to other humans.  This means they embrace being transparent and don't block the use of social media.
  5. Great brands already have a community; they just use social media to facilitate those existing conversations.
  6. If you have made someone really, really happy or really, really mad then you are already on social media. 
  7. At some point in the very near future, if you aren't on social media (as an organization or a person), then you won't exist.
  8. As with all things branding, be simple, unexpected, and consistent.
  9. Lead by example: if an organization's top executive isn't using social media then what does that say about listening and relevance?
  10. Spending money on how to use social media is stupid.  Spending money to learn why is smart.  In other words, once you know why, social media is a do-it-yourself project.
And a general rule of life:  treat others like you would like to be treated.

Find Me:

Web: thetricycle.com
Blog: http://fosterunfiltered.com/
Twitter:http://twitter.com/brandmilitia
Facebook: http://www.facebook.com/JustinFoster
LinkedIn:  http://www.linkedin.com/in/agencyunderground
SlideShare: http://www.slideshare.net/brandmilitia

 

Posted via email from Tricycle’s Lifestream

Why Rock Bands Sell More

March 7, 2010

I bank with Wells Fargo.  There is a branch across the street with a great staff.  I don't know if this is true across all Wells Fargo locations, but these guys are cool.  They dress cool and act cool, with quirky personalities, non-banking fashion, and a relaxed but still professional attitude.  Banking there is a lot like buying coffee from Dutch Brothers.  In short, I look forward to my visits to that branch.  

After recent visits to both Wells Fargo and Dutch Brothers, this thought struck me:  The more you act like a rock band, the more you will sell.

Disclaimer: By "rock band", I mean a real rock band.  This eliminates Nickleback, Creed, and most 80s hair bands.

The reasons are pretty simple …
  • Rock bands are cool.  A key driver of self-interest of most people is to be cool - and be perceived as cool.  But a rock band actually has to be cool - otherwise you end up on a reality show with eye-liner left over from the 80s (Yes, I'm talking about you, Bret Michaels)
  • Great rock bands are forever relevant.  Who doesn't want to be relevant?  A thousand years from now, Elvis, The Beatles, and Nirvana will still be relevant.
  • Rock bands are quirky.  This means they stand out.  As I have loudly proclaimed, conformity is not a brand strategy.  
  • Rock bands are interesting.  Why do you think they have groupies?  And what brand doesn't want groupies?
  • Rock bands are good at what they do - and know it.  Some purists bang on Green Day for being sell-outs but you don't last 20 years and sell millions of albums by sucking.
  • The best rock bands work really hard to earn respect rather than purchase it.  They tour constantly, interact with fans, and consistently produce great music - see above.
There are many other reasons rock bands are cool, but the above examples can be applied to any organization. But most don't.  Most brands are content with conformity; or they fear change.  So they play marketing's version of karaoke or Guitar Hero - copying other brands, singing other people's songs - pretending to sing and play.  

So for those brands like my friends at the Bannock Street Wells Fargo in Boise and Dutch Brother coffee kiosks, this is for you:

For those about to rock, we salute you!

We rock at dawn on the front line
Like a bolt right out of the blue
The sky's alight with the guitar bite
Heads will roll and rock tonight

 

Posted via email from Tricycle’s Lifestream

The What and Why

February 23, 2010

The What and Why of Branding

The WHAT

Branding is something different. It is not marketing in the traditional sense. It is not graphic design or logos. It is not reaching a target audience with a perfected politically correct message. Branding at its core is real, maybe perfectly raw and transparent. It is spherical, not linear.

It starts with an individual brand (person, idea, organization) and it reaches out to the next sphere. If the idea, person or organization is good enough then it will continue to reach further and further with an exponential effect. A great brand will last a thousand years. It breaks barriers and transcends generations. Disney is one of these brands. Apple is becoming one of these brands.

The WHY

Great brands offer something unique. They offer a connection. Which brands do you identify with, about which you find yourself saying “I fit here”? It may be a coffee shop, a computer or a car. That feeling of “I fit here,” is a deep connection in the heart of an individual, contributing to a sense of identity.

Branding is about the individual, never the masses. Think of your customers by name, by face. When a customer is treated like an individual, they feel valued. Because of this, they can’t help but to talk about the brands that reach out to them in this way. The great brands start with the individual.

5 Stupidly Simple Ideas

November 18, 2009

5 Stupidly Simple Ideas for growing your brand without spending money on marketing!






  • Look good. Every detail matters so focus on first impressions - logo, building, web site, personal appearance, how your phone is answered - any area of your brand that people first come in contact with.
  • Be interesting. This is not about pretending to be interesting in order to attract attention. This is about having an actual story about being creative, different, bold, innovative - whatever you truly are.
  • Tell stories. Tell the stories of the people that are connected to your brand - customers, employees, vendors, etc. Get a flip camera, a web platform and get started.
  • Listen. It is stupidly easy to ask for feedback if you are willing to listen to your audience. This can be a simple survey that prompts dialog - or just asking “how are we treating you?”
  • Make a deal. Offer something that is such a good deal that it would be stupid for people to ignore it. This can be a great price, a limited offer, added value - or a combo of all three.  Example here.

Notice how none of these ideas mention marketing?  This is because no one cares about what you are marketing, but they do care about who you really are and how you can help them!

“One Audience” Initiative

November 18, 2009

Who can you sell to right now? Every company has under-utilized audiences; pockets of potential customers that would buy from you if they heard the right message and were made the right offer.

Our “One Audience” Business Growth Initiative is a 30 day program to help you uncover that one audience that is most likely to buy from you.  The “One Audience” initiative includes:

  • Assessing market potential.
  • Reviewing your current offerings.
  • Finding the ideal audience to market to.
  • Creating the perfect message and value proposition.
  • Determining the best and most cost-effective tactics.
  • Establishing roles, timeline, and sales goals.
  • Coaching and accountability sessions throughout the process.

Our standard fee for this type of program is $3000.  However, we wanted to take our own medicine by being creative and bold, so here is our offer:

$1500 for the 30 day program +

If we help you exceed your sales goals, we receive an agreed-to performance bonus.

This offer is limited to the first 10 companies that sign agreements with us.  Of course, we are honoring exclusivity on a first-come, first served basis.

To order the “One Audience” Business Growth Initiative go here.  The “One Audience” offering is at the bottom of the product page.

If you attended the November Ultra Clean Smoke Out, ask for your code for an additional discount.

EVENT: Staying Relevant?

November 5, 2009

Change Happens Fast, Are You Staying Relevant?

On a quarterly basis George Fox University’s Boise Center hosts an event that opens a dialogue regarding pressing issues and solutions of our day. These events are open to the community and are supported by the university’s alumni and friends. At each event, we honor an outstanding leader, or panel of leaders, from business to serve as distinguished speakers on topics of pressing concern.

GFU-Boise Center’s next speaker series event will host Justin Foster!

Justin Foster

Justin will be presenting “Relevance 2.0 - Five Must-Know Trends to Stay Relevant.” This thought-provoking, insightful presentation highlights trends such as the influence of Gen Y on business, how everyone is now part of “The Media”, the rise of personal brands, how social media is redefining networking and relationships, and the 6 must-have technical tools for business professionals.  This presentation will inspire the audience to embrace change, continue learning, and use these trends to create a competitive edge.

Justin Foster is the co-founder of Tricycle, a Boise, Idaho-based firm that works with organizations to build bold, creative, and disciplined brands. Justin consults and speaks on branding and marketing trends; with expertise in generational shifts, personal branding, social media and creating customer-driven brands. Justin has conducted more than 250 workshops as far away as Kuala Lumpur, Malaysia. In addition to consulting and speaking, Justin is a husband, dad, and football coach.

Please join us on November 6th, from 7:30 - 9:00 am at the Courtyard Marriott hotel in Meridian.

Trike Show: J. Hunsperger

October 19, 2009

Justin sat down with Jason Hunsperger, founder/President of The Imagery Lab.  Jason is a professional videographer/photographer who has worked with some of the top organizations in the Boise area.  Justin and Jason go inside the process of shooting video, first impressions, dealing with client requests, etc.  In addition, they talk about Jason’s “written handshake” contract … and Jessica Biel.

Note:

Just a reminder that Justin will be George Fox University’s guest speaker on November 6 from 7:30 - 9:00 at the Courtyard Marriott on Eagle Road in Meridian.  Justin’s presentation is called “Relevance 2.0: 5 Must-Know Trends to Stay Relevant”.  For more information and to RSVP, go to:  http://www.georgefox.edu/business/series.html?source=ABSM

 
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Trike Show: John Foster

September 11, 2009

The Trike Show with special guest John Foster!

In this episode of the “The Trike Show“, Justin is joined by John Foster. John is a political hack for Walt Minnick, the Congressman for Idaho’s 1st District. John has lived all over the world, worked in journalism and politics and is an entrepreneur at heart. Helping to aid and guide the brand of Congressman Minnick, John is very talented. Listen in as Justin and John discuss Idaho and national politics, the new role of journalism and protecting the brand of Walt Minnick.

 
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Trike Show: Thomas Golden

August 28, 2009

The Trike Show with special guest Thomas Golden!

In this episode of the “The Trike Show“, Justin is joined by one of Tricycle’s own, Thomas Golden. This is a special inside look into the Trike garage and a behind the scenes look. Thomas recently graduated from Boise State University in May of 2009. In July, he began working with Tricycle as a brand coordinator. As a BC, Thomas focuses on both internal and external projects.  Justin and Thomas discuss what a marketing education actually looks like, phasing out of mass media marketing and personal branding.

 
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Trike Show: Ben Quintana

August 26, 2009

The Trike Show with special guest Ben Quintana!

In this episode of the “The Trike Show“, Justin is joined by special guest Ben Quintana, Director of Public Relations and Leadership Development at Boise Metro Chamber of Commerce. Listen for a great discussion about the leadership in Boise, recommended readings, who you should know, networking and a variety of subjects.

 
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